TERMS AND CONDITIONS OF THE PETITEDEKORACJE.PL ONLINE STORE

I. DEFINITIONS

“Terms and Conditions” means this document, which sets out the rules for using the Online Store operating at en.petitedekoracje.pl.

“Seller” means PETITE Krzysztof Tyra, Tax Identification Number NIP: 8792433120, with its registered office in Toruń, Antoniego Antczaka 21/23, 87-100 Toruń, Poland. Tel. +48 666 363 002, e-mail: kontakt@petitedekoracje.pl.

“Buyer” means a natural person, a natural person conducting business activity, a legal person or an organizational unit without legal personality.

“Consumer” means a Buyer who is a natural person purchasing from the Online Store for purposes not directly related to their business or professional activity.

“Online Store” means the website operated by the Seller at en.petitedekoracje.pl.

“Order” means an offer to purchase Goods submitted by the Buyer in accordance with these Terms and Conditions.

“Agreement” means a sales agreement concluded between the Seller and the Buyer.

“Goods” means digital products available in the Online Store, in particular online courses, training materials, downloadable graphic files and other digital content.

“Account” means the Buyer’s individual profile in the Online Store.

“Payment Gateway” means an online payment service made available in the Online Store, including Przelewy24 or any other payment method available at checkout.

“Business Days” means days from Monday to Friday, excluding public holidays in Poland.

II. GENERAL TERMS

  1. The Online Store operates at en.petitedekoracje.pl and is run by the Seller.
  2. The Buyer undertakes to use the Online Store in accordance with applicable law and these Terms and Conditions.
  3. In order to use the Online Store, the Buyer must have a device with Internet access, an active e-mail address and a web browser.
  4. All payments are made online through the Payment Gateway or another payment method made available in the Online Store.
  5. The Online Store sells digital products. No physical shipment is provided unless clearly stated otherwise in the product description.

III. PLACING ORDERS

  1. The Buyer may place Orders through the Online Store 24/7.
  2. In order for the Order to be processed, the Buyer must create an Account, provide the required data, accept these Terms and Conditions and make payment.
  3. The Agreement is concluded when the Seller receives confirmation of the Order and payment.
  4. If payment is not made within 3 days of placing the Order, the Seller has the right to cancel the Order.
  5. After placing the Order, the Buyer receives confirmation of the Order to the e-mail address provided during the purchase process.

IV. DELIVERY OF DIGITAL PRODUCTS

  1. The Goods offered in the Online Store are digital products and are delivered electronically.
  2. Access to the purchased digital product is granted after successful payment and, where required, after logging into the Buyer’s Account.
  3. Access to the online course is technically protected. The course may be opened from a maximum of 3 different IP addresses, and the limit resets every 10 days. This protection is intended to prevent unauthorized sharing of course access with third parties.
  4. The user’s name may be displayed in various places within the course for identification and copyright protection purposes.
  5. The online course cannot be downloaded unless the product description clearly states otherwise. Copying, recording or distributing the course is prohibited.
  6. Downloadable graphic files and other digital materials may be downloaded only after the Order has been paid for and the Buyer has logged into their Account.
  7. After completing the course, the Buyer may receive an automatically generated certificate, if such a certificate is included in the course offer.

V. RULES FOR USING ONLINE COURSES AND DIGITAL MATERIALS

  1. Access to the online course and other digital products purchased in the Online Store is granted to the Buyer solely for personal use, under an individual, non-exclusive and non-transferable licence.
  2. The purchased online course may be used by one person only – the Buyer or the person for whom the Buyer purchased access to the course.
  3. Sharing access to the course with third parties is prohibited, in particular by providing login details, passwords, access links, recordings, files, training materials or any other content available as part of the course.
  4. Copying, recording, downloading, duplicating, distributing, reselling, publishing or using course materials for commercial purposes without the Seller’s prior written consent is prohibited.
  5. The Buyer may not use the course materials to create their own paid or free training, course, workshop, educational product or any other competing product based on the Seller’s materials.
  6. In the event of a suspected breach of these Terms and Conditions, in particular sharing the course with third parties, the Seller has the right to temporarily block access to the course until the matter is clarified.
  7. Breaching the rules for using the course, in particular sharing access with more than one person, may result in permanent blocking of access to the course without the right to a refund.
  8. In the event of a breach of these Terms and Conditions or copyright infringement, the Seller reserves the right to pursue claims through legal proceedings.

VI. RIGHT OF WITHDRAWAL FROM THE AGREEMENT

  1. Due to the nature of the Goods, which are digital products delivered electronically, the Buyer acknowledges that access to the digital content may be granted immediately after payment.
  2. By purchasing a digital product and requesting immediate access to it before the end of the statutory withdrawal period, the Consumer agrees to the immediate performance of the Agreement and acknowledges that, once access to the digital content has been granted, they lose the right to withdraw from the Agreement.
  3. After access to the online course or other digital content has been granted, returns and withdrawals from the Agreement are not possible, unless mandatory provisions of law state otherwise.
  4. Complaints may only relate to situations in which, despite making payment, the Buyer has not received access to the purchased Goods or the Goods are defective.
  5. The above provisions do not limit any mandatory rights granted to Consumers under applicable law.

VII. COMPLAINTS AND STATUTORY WARRANTY

  1. In the event of problems with access to the Goods, the Buyer should contact the Seller by e-mail at: kontakt@petitedekoracje.pl.
  2. The complaint should include: the Buyer’s full name, Order number, e-mail address used to place the Order and a description of the problem.
  3. The Seller will review the complaint within 14 days of receiving it.
  4. If the complaint is accepted, the Seller will provide access to the Goods, repair the defect, offer another appropriate solution or refund the payment, depending on the nature of the problem.
  5. The Seller is not responsible for technical problems on the Buyer’s side, including lack of Internet access, incorrect login details, outdated browser software or device limitations that prevent access to the digital product.

VIII. PERSONAL DATA AND PRIVACY POLICY

  1. The Seller is the controller of the Buyers’ personal data.
  2. Personal data is processed in accordance with applicable law and the Privacy Policy available in the Online Store.
  3. Personal data is processed in particular for the purpose of processing Orders, providing access to purchased digital products, handling complaints, issuing invoices and fulfilling legal obligations.
  4. The Buyer has the right to access their data, correct it, request its deletion, restrict its processing and exercise other rights provided by applicable data protection regulations.
  5. Providing personal data is voluntary, but necessary to place and process an Order.
  6. The Seller may use the Buyer’s data for marketing communication, including newsletters, only if the Buyer has given separate consent where such consent is required by law.

IX. PRICES AND PAYMENTS

  1. The prices of the Goods are displayed in euro (EUR) and include applicable VAT, unless clearly stated otherwise.
  2. The Buyer may make payment online through the Przelewy24 Payment Gateway or any other payment method made available in the Online Store.
  3. The Order is processed after the Seller receives payment confirmation.
  4. A VAT invoice may be issued upon the Buyer’s request sent to the e-mail address: kontakt@petitedekoracje.pl.
  5. If the invoice is issued in a foreign currency, the VAT amount may also be shown in Polish zloty (PLN) in accordance with applicable Polish tax regulations.
  6. The final amount charged may depend on the Buyer’s bank, card provider or payment operator, especially in the case of currency conversion or additional transaction fees charged by those entities.

X. FINAL PROVISIONS

  1. The Seller reserves the right to amend these Terms and Conditions.
  2. Any changes to these Terms and Conditions shall not affect Orders placed before the changes came into force.
  3. In matters not regulated by these Terms and Conditions, the provisions of Polish law shall apply.
  4. Any disputes arising from the use of the Online Store shall be resolved by the competent court in accordance with applicable law.
  5. These Terms and Conditions apply from the date of their publication on the Online Store’s website.